I don't really know her, but from what I've seen, she sticks to the Ubi rules and can't be bothered to discuss them with anyone. It's her job after all. This is why she is a terrible admin but probably not a bad person. The people at Groupee aren't responsible either, except for developing the crappiest forum system ever

If Ubi asked them to backup the forums, they would probably do it immediately, but since forum-specific backups aren't available, they usually choose not to lose several days or weeks of posts on the entire forums just to save RZ.